Database Connect Error (2002) php_network_getaddresses: getaddrinfo failed: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
You need to set your database connection in vsadmin/db_conn_open.php
For help setting your database connection please see...
http://www.ecommercetemplates.com/phphelp/ecommplus/instructions.asp#dbconn
We also have a support forum here...
http://www.ecommercetemplates.com/support/